Terms of service

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once shipped, standard delivery takes 5–7 business days within the United States.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

We currently ship within the United States only. Shipping rates are calculated at checkout based on order weight and destination.

Please note that delivery times are estimates and may vary due to carrier delays or high-volume periods.

For questions about your order, contact us at [stuartmcculluogh1@gmail.com].

By accessing and using The Cross Company website, you agree to be bound by these Terms of Service.

GENERAL
These terms apply to all users of the site. We reserve the right to update or modify these terms at any time without prior notice.

PRODUCTS
All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice.

ORDERS & PAYMENT
We reserve the right to refuse or cancel any order at our discretion. Payment must be received in full before an order is processed.

RETURNS
All sales are subject to our Return Policy. Please review it before making a purchase.

LIMITATION OF LIABILITY
The Cross Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

GOVERNING LAW
These Terms of Service are governed by the laws of the State of [TN].